Martijn franssen biography of christopher
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Martijn franssen biography of christopher
Martijn Franssen discusses how KPN’s digital transformation looks to deliver the best omnichannel experience
As the largest telecommunications provider in the country, KPN is well and truly the network of the Netherlands.
For more than 135 years, KPN has set out to provide secure, reliable and future-proof networks and services to ensure that everyone is connected anytime and anywhere. As with any technology company, the key to remaining successful has been one of evolution.
Over the years, KPN has continuously evolved as a company, in order to continue to provide the services that its customers demand and the network that the Netherlands needs. Though the digital transformation is nothing new, it undeniably defines the conversation for many industries and definitely increases the pressure within KPN to continue – and even more to speed up – the adaptation process.
“In order to fuel the transformation journey of KPN, we have to listen more carefully to what’s going